Hello GCOOPERs
Please note of the 2 following important factors you must check in regards to your Autoship enrollment. Failure to complete the 2 factors may cause
1.
Membership Eligibility Maintenance
2.
Loss of BV
3.
Automatic enrollment with CK Balance Power 5Vial as your autoship product.
Please refer to the below for more information.
※Factor 1
You must enter the correct CVV and Zipcode for the source of your payment.
Incorrect CVV or Zipcode → Payment Failure
Correct CVV and Zipcode → Payment Successfully CapturedYou must enter the correct CVV and Zipcode information for your credit card. You may change your autoship payment information from the page below.
Log In to My Office → Autoship → Autoship Management → Change payment
→ Payment Information Update → Enter CVV→ Enter ZIP Code → Save by clicking Modify
※Factor 2
50BV Limit Per Order
1.
Before Enrollment
Lower than 50BV → Enrollment Failure
Over 50BV → Successfully Enrolled
Lower than 50BV → Enrollment Failure
Over 50BV → Successfully Enrolled2.
After Enrollment
Lower than 50BV →
CK Balance Power 5Vial automatically chosen as default Autoship product.
Over 50BV → Successfully Enrolled
Lower than 50BV →
CK Balance Power 5Vial automatically chosen as default Autoship product.
Over 50BV → Successfully Enrolled•
Products that are temporarily out of stock or sold out may cause the BV limit of your autoship order to fall below 50BV. Please double check your order on the day of payment capture.
We ask for your cooperation in checking your Autoship order weekly to make sure it's being processed successfully.
